Payment of Deposit
In order to secure a room with Find Digs, you are required to pay the Booking Deposit of £250, the payment of which will be taken at the end of the room booking process on this website. All deposits are registered with ‘My Deposits’. The full deposit will be returned to the student at the end of their tenancy, provided they have not cancelled prematurely, paid their full rent and the room is in good condition.
Once the Booking Deposit has been paid, you will be assigned a room and sent the Tenancy Agreement for signing. Sign this as soon as possible in order to secure your room. Please note, Find Digs does not designate a room secured for a student without a fully signed Tenancy Agreement (signed by both student and guarantor should one be required).
A guarantor must be based in the UK. They must be over 18 and have a UK address. A UK guarantor will be asked for proof of age in the form of ID and proof of address in the form of a utility bill; council tax for example.
International students do not require a guarantor unless they have one, as these students must pay their rent in full, no quarterly instalments.
The Property
The Assured Shorthold Tenancy Agreement is made according to s.47 and s.48 of the Landlord and Tenant Act 1987.
Any pest infestation brought into the residence by the Tenant will automatically result in the said Tenant being charged for pest control.
The Provider assumes no liability or responsibility for the pictures used to advertise the properties. Pictures are provided by the building owners and should only be used as a general guide as to the state/condition of the property. The Provider does not take any responsibility for the maintenance repair or staffing of the building in which you shall occupy. The responsibility for the maintenance repair and staffing of the building is that of the Landlord’s.
No bedding, cleaning or catering services will be provided by the Provider unless specifically stated in writing.
We will ask for proof that you have enrolled on the course you are taking, as well as seeing your student card; if you cannot show us this by October you will be asked to vacate your room.
Cancellation Policy
Find Digs Student Accommodation will allow the early termination of a signed Tenancy Agreement under specific circumstances. These circumstances can be because of but are not limited to:
- Not receiving the necessary grades to attend your chosen or any other London-based university.
- Developing an illness/condition that does not allow you to live independently in student accommodation.
- Being denied a visa if you are international student travelling from abroad to study in the UK.
- Withdrawing from university altogether.
In all occasions where a student wishes to cancel their tenancy or end it prematurely, they will need to inform the Find Digs accommodation team as soon as possible so that arrangements can be made. If they have already moved into their accommodation, they should first speak to the on-site team located at reception about this.
The student will be asked by Find Digs to provide evidence of the reason why they are no longer able to live at the accommodation. This can be in the form of a doctor’s letter, letter of withdrawal from university or other forms of proof. Until this evidence is provided, the cancellation process will not be able to go ahead.
Students who wish to cancel their tenancy early will be responsible for finding an alternative replacement student to take over the room. Should they source one, they will need to introduce them to Find Digs, who will (along with the landlord) have the final decision of whether the replacement student provided is a suitable candidate to take over the contract. Please note, Find Digs only allows full or part-time students to live in the halls, and will automatically reject any replacement non-student candidates.
Once a replacement tenant has been sourced and accepted by Find Digs, a Deposit Return Form will be sent to the cancelling student. Once this is returned, the deposit and any excess rent that they have paid, will be refunded to the student within 10 working days. Please note, a £250 Cancellation Fee will be deducted from the deposit when it is refunded, to cover the administrative costs of replacing a student. This will be effective from September 2025
Email Policy
We will not respond unless required to do so by law to any electronic mail (“e-mail”) sent to us which contains threatening, abusive, malicious, obscene, defamatory or otherwise illegal or inappropriate material. We reserve the right to take such action as we in our sole discretion deem fit in respect of such material.
Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions. Nothing in this clause limits the right of Provider to bring proceedings against you arising out of or in connection with these Terms and Conditions (a) in any other court of competent jurisdiction or (b) concurrently in more than one court of competent jurisdiction.
Indemnity
You agree to indemnify and hold the Provider, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the Services in violation of these Terms and Conditions, and/or arising from your use of the Services and/or a breach of these Terms and Conditions.
Limitations and Exclusions of Liability
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. We will not be liable to you in respect of any special, indirect or consequential loss or damage.
Breaches of These Terms and Conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach and/or bringing court proceedings against you.
Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Exclusion of Third Party Rights
These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
General
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. If any part of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the validity of the remaining terms will be unaffected. If either party does not exercise any right or remedy under these terms, this will not be taken to mean that they have been waived.